ManageNest ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have — including how we handle information collected for SMS/text message communications.
01Information We Collect
We collect information you provide directly to us, such as your name, email address, mailing address, and phone number when you contact us, submit a form on our website, or become a client.
If you opt in to receive SMS messages from us, we also collect your mobile phone number and the consent you provide for that purpose.
02How We Use It
We use the information we collect to communicate with you, respond to inquiries, provide our property management services, and — where you've opted in — send you SMS updates relevant to your account.
04SMS Communications
If you provide consent, ManageNest may send you SMS text messages related to [SMS Use Case — e.g., appointment reminders and account updates]. Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at support@managenest.com / 305-399-9386.
For full details, see our SMS Terms & Conditions.
06Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
07Your Choices
- You may opt out of SMS communications at any time by replying STOP.
- You may request access to, correction of, or deletion of your personal information by contacting us directly.
08Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
09Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at support@managenest.com / 305-399-9386.
